Case Studies for Financial Services

Crypto.com looked for a more efficient way to launch AI solutions and build new features to enhance user experience. By leveraging Amazon SageMaker, they can explore and fine-tune models, while Amazon Bedrock enables scalable deployment in production. Their AI-powered market insights analyze sentiment and technical data, delivering real-time signals to users for more informed investment decisions.

Discover how Verisk, a leading solutions provider in the insurance industry, accelerated innovation and reduced manual processes by over 90% by migrating and modernizing with AWS. In this video, Verisk shares how moving out of on-premises data centers, using services like Amazon Textract, and modernizing .NET applications with the AWS Application Modernization Lab (AML) helped them streamline operations, reduce costs, and unlock the power of generative AI.

Capital One became the first U.S. financial institution to go all in on the public cloud, selecting AWS as its strategic cloud partner to power its technology transformation. By adopting services like Amazon CloudWatch, AWS Config, CloudTrail, AWS Organizations, AWS IAM, and policies including SCPs and RCPs, Capital One ensures strong governance and enhances visibility and observability at scale.

Canada Life is an insurance and financial services company. To address existing security vulnerabilities, the company decided to implement Amazon Q Developer. Check out this video which explains how Canada Life leveraged the transformation capabilities of Amazon Q Developer which not only helped them reduce the time it took in upgrading and remediating the security vulnerabilities but also helped in improving productivity by 40%.

Remitly, a cross-border payments company experiencing 30% annual growth, has successfully implemented Amazon Bedrock to enhance their customer support operations using Anthropic Claude models. The implementation has delivered impressive results: 25% of chat interactions are now AI-handled, response times have improved by 75%, and only 3% of customers request human agents after AI interaction.

After a decade on AWS, TP ICAP is now using AWS generative AI services to reshape operations and accelerate business growth. From automating compliance processes across global regulations to analyzing sales interactions for client insights, generative AI is delivering real impact. Tasks that once took months now take minutes—freeing teams to focus on higher-value work. With faster software releases and greater customer understanding, the ROI has been significant, setting a new standard for innovation.

Learn how Principal Financial Group® collaborated with AWS experts to enhance cloud security, implementing efficient practices that reduced AWS service approval times from months to weeks.

NAB's development teams have been implementing Amazon Q Developer to accelerate tasks across their entire software development lifecycle, leverage its customization capabilities along with transforming and modernizing their legacy code. The results have been promising with an impressive 87% of their developers saying they would recommend Amazon Q Developer to their colleagues. NAB plans to expand its usage of Amazon Q Developer to nearly 3000 of its developers this year.

As a digital-only bank, Ally prioritizes its resilience to ensure their customers can access their financial services whenever they need them. The data and recommendations from AWS Resilience Hub helped Ally implemented improve its average application resiliency by 28% across 115 critical applications. With AWS Fault Injection Service, Ally goes beyond tabletop exercises to validate predictive analysis—ensuring a highly reliable, fault-tolerant system for its customers.