Patient and clinician experience use cases

Virtual care and patient engagement icon
Virtual care and patient engagement
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Clinician experience icon
Clinician experience
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Virtual care and patient engagement

Virtual care and patient engagement icon

Through near real-time, omni-channel engagement and personalization tools that leverage artificial intelligence and machine learning, AWS and AWS Partners create virtual care environments which empower patients and members. 

AWS solutions

Telehealth on AWS icon

Guidance: Telehealth on AWS

Connect with patients where they are and when they need help, mixing virtual visits with in-person care.

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Intelligent Contact Centers on AWS icon

Solution: Intelligent Call Centers with Amazon Connect

Revolutionize healthcare customer service with AI-powered contact centers. 

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Australian Unity logo

Enhancing patient care with Talkdesk’s AI-Powered contact center.

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CareMonitor logo

Jacaranda Health scales equitable maternal and newborn health using AWS.

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EmOpti logo

“Knowing speed, reliability and scalability are critical in clinical environments, AWS is the core infrastructure underlying EmOpti’s workflow optimization and virtual health technology solution. Integrated with native electronic medical records and providing 99.99% end user availability, EmOpti is used by health systems to manage hundreds of thousands of emergency patients each year and decrease patient wait times by 50% or more.”

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Veritas logo

Custom end-to-end Patient Engagement Platform designed to improve quality and reduce cost of care delivery.

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AWS Marketplace can help healthcare organizations leverage scalable and reliable solutions that help attract and retain patients, clinicians, and members. 

Clinician experience

Clinician experience icon

Solutions for streamlining clinical workflows and reducing burnout allow clinicians to focus on patient care. AWS and AWS Partners offer solutions—such as automated speech recognition—that give clinicians quick access to the information they need while reducing the burden of data entry.

AWS solutions

Telehealth on AWS icon

Solution: AWS HealthScribe

Automatically create clinical notes from patient-clinician conversations using generative AI.

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3M Health Information Systems logo

Machine learning on AWS enables 3M Health Information Systems (HIS) to transform clinician workflows and laborious processes to help healthcare organizations streamline clinical documentation and billing. 

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Netsmart

Netsmart transforms behavioral health documentation with AWS HealthScribe.

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Leverage solutions in AWS Marketplace that streamline workflows and create efficiencies to enable better delivery of patient care. 

Accelerate the evolution of personalized healthcare

Learn what KLAS has to say about AI/ML solutions from AWS and how they can help you create better clinician, member, and patient experiences.

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