Customer Success Stories

Cisco is committed to delivering generative AI responsibly—focusing on fairness, transparency, and security to build customer trust. To support features that require wide regional availability and low latency without high initial loads, Cisco turned to Amazon Bedrock. The platform’s easy access to cutting-edge models from multiple providers, combined with global scalability, made it the right choice for cost-effective AI deployment. With Bedrock, Cisco can scale AI features efficiently and securely—accelerating innovation while upholding their commitment to responsible AI.

Adobe is transforming the way users interact with documents through Acrobat AI Assistant—built to deliver insights and actionable items quickly and intuitively. Starting with a proof of concept, Adobe rapidly scaled the experience to support hundreds of millions of users by leveraging AWS. Amazon OpenSearch Service powers core attribution citation capabilities, while Amazon Bedrock helps expand multilingual support for Acrobat AI. This has enabled Adobe to reach a broader audience and improve document intelligence for users worldwide.

With 4,500 microservices and over 110 million customers, Nubank depends on AWS and Honeycomb for deep observability.

Crypto.com looked for a more efficient way to launch AI solutions and build new features to enhance user experience. By leveraging Amazon SageMaker, they can explore and fine-tune models, while Amazon Bedrock enables scalable deployment in production. Their AI-powered market insights analyze sentiment and technical data, delivering real-time signals to users for more informed investment decisions.

Knowledge from events and workshops is often lost due to inadequate capture methods, with traditional note-taking being incomplete and subjective. Reviewing lengthy recordings to find specific information is time-consuming and inefficient, creating barriers to knowledge retention and sharing. People who miss events face significant obstacles accessing the knowledge shared, impacting sectors like education, media, and public sector where information recall is crucial.

Discover how Salesforce leveraged AWS Incident Detection and Response (IDR) capabilities with AWS Enterprise Support to dramatically improve their ability to handle critical issues. Learn how Salesforce cut case resolution time by 50% for business-critical issues, leveraged AWS's Incident Detection and Response (IDR) to manage AWS incidents efficiently, improved customer communication during incidents and benefited from IDR's 5-minute SLO

Ketan Patel, Senior Director of Cloud Platform at GoDaddy, reveals how the company is optimizing its infrastructure through rightsizing and shifting workloads to AWS Graviton. Learn how GoDaddy achieved 40% compute cost savings and over 20% performance gains. Discover how AWS Professional Services and AWS Training enabled GoDaddy's teams to accelerate migration and deliver cost savings to reinvest in building new solutions for their customers.

Watch how Jabil leveraged AWS Professional Services, AWS Training and Certification, and generative AI solutions to optimize their global manufacturing operations. Learn about their journey in implementing intelligent solutions powered by Amazon Q Business, revolutionizing shop floor operations, procurement, and customer research.

Honda is committed to achieving carbon neutrality by 2050 through widespread EV adoption. Working with AWS, it created a streamlined charging experience that simplifies payment processing and personalizes recommendations for EV users to make charging more convenient and enjoyable. The solution uses AWS IoT Core to collect data from vehicles and charging stations and Amazon Bedrock to personalize recommendations based on driver preferences. AWS is helping Honda to deliver a seamless and fun EV experience, while accelerating development speed and innovation.

Using Amazon SageMaker, CarGurus powers their machine learning models and predictive insights while democratizing data science capabilities across their engineering organization, enabling both experienced data scientists and engineers to contribute to their AI-driven solutions.

Charter Communications is streamlining operations and reducing costs with AWS. By migrating to Amazon Redshift, they improved SLA deliverables by 18% and reduced operating costs by 35%, enhancing disaster recovery and business continuity. With Amazon SageMaker Unified Studio, Charter expects to gain a single source of truth, accelerate speed to market, and improve developer productivity—empowering them to deliver more value to customers while staying ahead of innovation.

Global travel company TUI Group improved security control management by using Automated Security Response on AWS to automate security management across its AWS landscape.