Customer Stories / Travel
2019
Ryanair Improves Customer Support Using Amazon SageMaker
Using Amazon Lex and Amazon SageMaker, Ryanair built a chatbot that improves its customer support experience and helps customers find answers to their questions quickly and easily.
Ryanair is Europe's largest airline group, flying more than 150 million passengers per year to more than 200 destinations on 2,400 daily flights. The company worked with AWS Partner Network partner Cation Consulting to deliver its solution.
We wanted to leverage AI technology powered by AWS in order to boost our customer’s experience.
Lee Reddin
Head of Service Design, Ryanair
AWS Services Used
Amazon SageMaker
Amazon SageMaker is a fully managed service that brings together a broad set of tools to enable high-performance, low-cost machine learning (ML) for any use case.
Amazon Lex
Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.
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Japan
AFEELA Prototype Exhibition 2024 powered by Amazon Web Services
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Hong Kong
EGL Tours Boosts Website Responsiveness by 98%, Driving Online Growth
Learn how EGL Tours improved website responsiveness by 98% and expanded its digital footprint after migrating its infrastructure to AWS. -
Germany
Delivery Hero on AWS
Delivery Hero went from an ambitious idea to the leading local delivery company. With the mission to deliver anything, straight to customer’s doors, Delivery Hero began building on Amazon Web Services (AWS) about a month after its launch. It is now on the forefront of innovation, operating a network of brands in 70 countries across four continents. -
United Kingdom
Reducing Complexity and Costs Using Amazon CloudFront with Trainline
Learn how Trainline, a global digital rail and coach ticket sales app, migrated its CDN infrastructure using Amazon CloudFront.
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