Customer Success Stories

Discover how customers across industries increase agility, optimize costs, and accelerate innovation using AWS and generative AI.

How AWS empowers customers using generative AI

Smartsheet improves productivity, onboards new hires more quickly

Learn how Smartsheet created a Slack chatbot app powered by Amazon Q Business to help their employees get answers faster.

Propulse Lab accelerates customer growth using AWS and generative AI

CEO Alienor Carre-David and CTO Jeremy Legrand talk about innovation and competitive advantage in the AWS Cloud, and how the company can optimize customer services without losing the human touch.

iFood moves faster, lowers costs, and improves the chat experience

Learn how iFood is using generative AI instead of traditional machine learning to quickly build a virtual waiter.

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  • Software & Internet

    How Salesforce improved their case resolution process by leveraging AWS IDR

    United States
    Discover how Salesforce leveraged AWS Incident Detection and Response (IDR) capabilities with AWS Enterprise Support to dramatically improve their ability to handle critical issues. Learn how Salesforce cut case resolution time by 50% for business-critical issues, leveraged AWS's Incident Detection and Response (IDR) to manage AWS incidents efficiently, improved customer communication during incidents and benefited from IDR's 5-minute SLO
    2025
  • Software & Internet

    GoDaddy Cuts Compute Costs with AWS Graviton

    United States
    Ketan Patel, Senior Director of Cloud Platform at GoDaddy, reveals how the company is optimizing its infrastructure through rightsizing and shifting workloads to AWS Graviton. Learn how GoDaddy achieved 40% compute cost savings and over 20% performance gains. Discover how AWS Professional Services and AWS Training enabled GoDaddy's teams to accelerate migration and deliver cost savings to reinvest in building new solutions for their customers.
    2025
  • Financial Services

    Enhancing AI-Powered Insights with AWS

    Hong Kong
    Crypto.com looked for a more efficient way to launch AI solutions and build new features to enhance user experience. By leveraging Amazon SageMaker, they can explore and fine-tune models, while Amazon Bedrock enables scalable deployment in production. Their AI-powered market insights analyze sentiment and technical data, delivering real-time signals to users for more informed investment decisions.
    2025
  • Electronics

    Jabil Collaborates with AWS to Drive Manufacturing Efficiency and Process Optimization

    United States
    Watch how Jabil leveraged AWS Professional Services, AWS Training and Certification, and generative AI solutions to optimize their global manufacturing operations. Learn about their journey in implementing intelligent solutions powered by Amazon Q Business, revolutionizing shop floor operations, procurement, and customer research.
    2025
  • Automotive

    CarGurus Transforms Car Shopping with AI-Powered Price Intelligence on AWS

    United States
    Using Amazon SageMaker, CarGurus powers their machine learning models and predictive insights while democratizing data science capabilities across their engineering organization, enabling both experienced data scientists and engineers to contribute to their AI-driven solutions.
    2025
  • Automotive

    Honda Redefines the EV Charging Experience with AWS

    Japan
    Honda is committed to achieving carbon neutrality by 2050 through widespread EV adoption. Working with AWS, it created a streamlined charging experience that simplifies payment processing and personalizes recommendations for EV users to make charging more convenient and enjoyable. The solution uses AWS IoT Core to collect data from vehicles and charging stations and Amazon Bedrock to personalize recommendations based on driver preferences. AWS is helping Honda to deliver a seamless and fun EV experience, while accelerating development speed and innovation.
    2025
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