生成式 AI 客戶案例

Learn how The Weather Company uses Amazon SageMaker and Amazon Bedrock for foundation model training and inference to help deliver accurate forecasts to 2 billion people in 178 countries and 83 languages.

Amazon Customer Service is transforming support with AWS, leveraging Amazon Connect, Amazon Bedrock, and Gen AI to create seamless, intelligent customer interactions. With a global reach, they assist customers with everything from package tracking to gaming and live events. Amazon Connect worldwide infrastructure enables local and toll-free support, while Contact Lens provides real-time transcription and sentiment analysis to enhance service quality.

By leveraging AWS Trainium, Ricoh has optimized Large Language Model (LLM) training, adding Japanese language capabilities to an English LLM through continuous spread training while preventing catastrophic forgetting. They achieved a 50% reduction in training costs and a 25% decrease in training time. This breakthrough enables them to develop custom LLMs for industries like finance more efficiently, requiring fewer resources and shorter development cycles.

MUFG’s journey with AWS began a decade ago, and since 2016, the company has embraced a Cloud-first strategy to modernize its workloads. With the help of Amazon Bedrock, MUFG has been able to accelerate Generative AI adoption, moving from months of manual fine-tuning to producing results in minutes.

Learn how luxury fashion retailer Tapestry is centralizing access to company information using generative AI on AWS.

Learn how luxury-fashion digital store Saks improved the customer experience using AI-powered contact center solutions from AWS.

Learn how Noodoe uses generative AI on Amazon Bedrock to help EV charging station operators optimize pricing strategies and drive revenue growth.

Bynder optimized search capabilities for over 175 million assets, totaling 18 PB of data, using Amazon Titan Multimodal Embeddings in Amazon Bedrock.