NHS Midlands and Lancashire (NHS ML) supports nine Integrated Care Boards (ICBs) across England from its bases in the Midlands and North West, providing the high-quality transformational and back-office support they need. Using traditional methods for all patient contact was time consuming, ineffective, and expensive. The NHS ML Referral Management Centre chose AWS Partner Digital Space to migrate its patient contact center to Amazon Web Services (AWS) and deployed an automated multi-channel approach to patient communication and engagement. The innovative digital transformation of its patient waiting list management reduced waiting lists 9–14%, depending on specialty.
Paynela, a Puerto Rico-based healthcare financing innovator, revolutionized patient financial assistance through cutting-edge solutions powered by AWS Partner Mission. Dedicated to making healthcare more accessible, Paynela helps patients manage their out-of-pocket medical expenses with dignity and ease. By leveraging Amazon Web Services (AWS) and Mission's expertise, Paynela harnessed the power of generative AI to analyze complex healthcare data, resulting in deeper insights and expanded patient support capabilities.
Baptist Memorial Health Care (BMHC) needed a more resilient disaster recovery posture to ensure uninterrupted care to 3 million patients in three states across the mid-South. Facing challenges with its on-premises data center, including limited scalability, high maintenance costs, and the risk of outages, BMHC partnered with AWS Partner Optimum Healthcare IT to migrate the health system’s full electronic health records system to AWS. The move resulted in enhanced disaster recovery capabilities, a 20% improvement in system performance, and lower total cost of ownership—all of which enhance the organization’s ability to deliver high-quality healthcare services across 22 hospitals and more than 200 clinics.
Umair Khalid, Dr. E Hanh Le, Laks Sundararajan, Brannon Mason,
2025年6月27日
Medical coding is a vital, yet intricate, process in the healthcare industry—it ensures accurate reimbursement for services rendered and is necessary for compliance with regulatory guidelines. However, traditional manual coding methods can be time-consuming, error-prone, and resource-intensive, leading to inefficiencies, bad outcomes, and potential revenue losses. With healthcare organizations processing thousands of patient encounters daily, [...]
AWS SimuLearn leverages generative AI to provide immersive, risk-free training environments where early-career cloud professionals can develop both technical and soft skills through interactive customer simulations. Through the experiences of three Solutions Architects, discover how this innovative learning experience combines hands-on technical practice with real-world scenario training to accelerate professional development in cloud computing.
Learn how Amazon Web Services and third-party solutions from AWS Marketplace equip healthcare organizations with tools that enhance data security, accelerate AI adoption, streamline workflows, and improve patient outcomes.
Razvan Ionasec, Hanna Morgenstern, Jens Dommel, Dr. Rowland Illing, Christoph Russ,
2025年6月18日
In the ever-changing field of healthcare, organizations are increasingly turning to Artificial Intelligence (AI) to streamline complex workflows, enhance collaboration, and improve outcomes. With recent advancements in foundation models, enterprise-grade infrastructure, and developer tools, leveraging AI and building intelligent agents is now more accessible, scalable, and impactful than ever. With a track record of helping [...]
Jay Joshi, Aman Agasi, Bhagyashree Chandak, JYOTISANKAR BEHERA,
2025年6月13日
In today’s digital healthcare landscape, optimal application performance and user experience are crucial for business success. Indegene, a digital-first life sciences commercialization company, combines deep medical expertise with domain-contextualized technology to help clients accelerate innovation, modernize operations, and improve customer experience. With the world’s top 20 pharma companies among its clientele, Indegene brings an AI-first [...]