NHS Midlands and Lancashire (NHS ML) supports nine Integrated Care Boards (ICBs) across England from its bases in the Midlands and North West, providing the high-quality transformational and back-office support they need. Using traditional methods for all patient contact was time consuming, ineffective, and expensive. The NHS ML Referral Management Centre chose AWS Partner Digital Space to migrate its patient contact center to Amazon Web Services (AWS) and deployed an automated multi-channel approach to patient communication and engagement. The innovative digital transformation of its patient waiting list management reduced waiting lists 9–14%, depending on specialty.
Paynela, a Puerto Rico-based healthcare financing innovator, revolutionized patient financial assistance through cutting-edge solutions powered by AWS Partner Mission. Dedicated to making healthcare more accessible, Paynela helps patients manage their out-of-pocket medical expenses with dignity and ease. By leveraging Amazon Web Services (AWS) and Mission's expertise, Paynela harnessed the power of generative AI to analyze complex healthcare data, resulting in deeper insights and expanded patient support capabilities.
Baptist Memorial Health Care (BMHC) needed a more resilient disaster recovery posture to ensure uninterrupted care to 3 million patients in three states across the mid-South. Facing challenges with its on-premises data center, including limited scalability, high maintenance costs, and the risk of outages, BMHC partnered with AWS Partner Optimum Healthcare IT to migrate the health system’s full electronic health records system to AWS. The move resulted in enhanced disaster recovery capabilities, a 20% improvement in system performance, and lower total cost of ownership—all of which enhance the organization’s ability to deliver high-quality healthcare services across 22 hospitals and more than 200 clinics.
Christoph Russ, Hanna Morgenstern, Razvan Ionasec, Jens Dommel, Dr. Rowland Illing,
2025年6月18日
In the ever-changing field of healthcare, organizations are increasingly turning to Artificial Intelligence (AI) to streamline complex workflows, enhance collaboration, and improve outcomes. With recent advancements in foundation models, enterprise-grade infrastructure, and developer tools, leveraging AI and building intelligent agents is now more accessible, scalable, and impactful than ever. With a track record of helping [...]
In today’s digital healthcare landscape, optimal application performance and user experience are crucial for business success. Indegene, a digital-first life sciences commercialization company, combines deep medical expertise with domain-contextualized technology to help clients accelerate innovation, modernize operations, and improve customer experience. With the world’s top 20 pharma companies among its clientele, Indegene brings an AI-first [...]
Raheel Sayeed, MBBS, Christine Tsien Silvers, MD, PhD, Isaac “Zak” Kohane, MD, PhD, Paul R. Saxman,
2025年6月10日
Evidence suggests that adverse consequences of heart disease, such as stroke and heart attack, can be prevented by appropriate lifestyle and medical management. Leveraging standards-compliant services, such as Amazon Web Services (AWS) HealthLake, the People Heart Study team has built a system that allows it to collect and analyze health data relevant to the study. [...]
Bioinformatics researchers running production genomic workflows face a critical challenge: ensuring computational resources are properly allocated to maximize cost efficiency without sacrificing performance. Today, we’re excited to share significant enhancements to the AWS HealthOmics Run Analyzer tool that directly address this challenge. These capabilities deliver substantial benefits to our customers, including: The ability to analyze [...]
When a regulatory body like the US Food and Drug Administration (FDA) introduces changes to regulations, organizations are required to evaluate the changes against their internal SOPs. When necessary, they must update their SOPs to align with the regulation changes and maintain compliance. In this post, we show different approaches using Amazon Bedrock to identify relationships between regulation changes and SOPs.