Historias de Éxito / General Public Services
2024

Pensiones Civiles del Estado restablece entorno virtual en cuatro días con AWS
Pensiones Civiles del Estado de Chihuahua, en México, sufrió un ataque hacker que comprometió los servidores cibernéticos del sistema de pensiones y del servicio médico de asistencia que da a más de 93,000 personas. En ese momento, con el apoyo del partner Acces Group, lograron tener equipos virtuales en la nube de AWS configurados en solo cuatro días para dar continuidad a la operación.
Pensiones Civiles del Estado de Chihuahua atiende a los servidores públicos en el ámbito del sistema de pensiones y del servicio médico de asistencia. Francisco Gutiérrez, director general, y Rogelio Rivera, director de tecnologías de información de la institución, explican como AWS les ha apoyado a que el organismo esté preparado para enfrentar posibles crisis de seguridad, mantenga la continuidad de sus operaciones y promueva la innovación continua en los servicios que brinda a sus habitantes. Gutierrez y Rivera también detallan los planes futuros del organismo para tener acceso a la información en tiempo real y seguir mejorando la atención a los usuarios.

AWS ha permitido a Pensiones Civiles del Estado estar a la vanguardia en seguridad de la información en beneficio de los derecho habitantes."
Francisco Gutiérrez
Director general de Pensiones Civiles del Estado de Chihuahua
More General Public Services Customer Stories
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United States
MDRC | AWS for Nonprofits Customer Testimonial | AWS Public Sector
Nonprofits of all sizes are using Amazon Web Services (AWS) to increase support, expand awareness, and advance mission impact locally and globally. Whether you are working to generate donor, member, or volunteer insights through managed databases and analytics, accelerate research through machine learning and AI, optimize program delivery through scalable websites and applications, or just getting started – AWS is here to help. -
United States
Netsmart: Accelerating software development with Amazon Q Developer
Check out how Netsmart, a healthcare software company has been implementing Amazon Q Developer and is empowering its engineers to focus and drive innovation. Today, nearly 150 engineers at Netsmart leverage Amazon Q Developer's unique AI agents for accelerating tasks such as code generation, unit testing, code upgrade, and transformation, across the software development lifecycle. Embracing AI has enabled Netsmart to maintain a competitive edge and deliver high quality solutions at greater speed. -
Spain
Save the Children Spain Cuts Costs and Improves Campaigns with Devoteam’s AWS-Powered Data Solution
Save the Children Spain, part of a global NGO protecting children’s rights, faced challenges with its on-premises data management system. Unable to effectively integrate and analyze information from multiple sources, it struggled to personalize donor outreach and optimize fundraising. Partnering with AWS Premier Consulting Partner Devoteam, it implemented a cloud-based data-lake solution using Amazon Web Services (AWS). This transformation enabled seamless data integration, enhanced donor insights, and improved campaign effectiveness. The new system streamlined operations, reduced costs, and allowed Save the Children Spain to redirect more resources to humanitarian projects, benefiting children in need worldwide.
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Austria
Accelerating Semantic and Similar Search Functions for a Leading Legal Publisher
MANZ, an Austrian company that provides information services for legal and tax professionals, sought to revolutionize how its registered users searched its vast repository of legal documents. With over 300 million documents in its database, MANZ aimed to implement a cutting-edge solution using vector embeddings to enhance similarity searches and uncover deeper connections between documents. In collaboration with AWS Partner tecRacer Consulting, MANZ developed and successfully deployed a powerful solution, which reduced deployment times and empowered MANZ to independently develop and refine its solution.
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